Water
We were very much looking forward to moving into our house with permanent hot water and our own towels. On our first night in the house, our first night in our own bed for two months and after a day battling mountains of dust left by the builders, I started to run the bath for the children. No hot water. We filled the bath up a few inches using boiled water. Time for us to go to bed and by now we were very cold and very dirty. Jamie and I eyed the small immersion heater doubtfully. "That's not going to do two showers worth" I said, ever optimistic. "Well, let's see if we have hot water in our bathroom" he said. He turned the tap on. Sure enough, no hot water. By the time we had fiddled around with the taps, there was no water anywhere except in the kitchen. We couldn't even flush the loos.
The landlord was called in the next morning by an angry and unwashed me. He called the plumber and after they had fiddled around for a while, I was called in to verify that not only was there water but it was hot. I was told to switch on a pump on the first floor balcony which would pump water around the house and also told to switch on an overflow alarm outside in the ground floor courtyard and switch everything off again once the alarm went off. I was told I needed to do this for a maximum of 20 minutes each day. I took a shower immediately but by the evening, despite having switched the pump on, there was no water of any kind. I could hear that the pump wasn't working.
Landlord and plumber arrived next morning to fix the pump. By the evening, no water although I could hear the pump working away. I had switched it on for 20 minutes in the morning but the alarm hadn't gone off and worried I would flood the house, I'd switched it off again.
The landlord was called again. He promised to come over again with the plumber. The next day, he guided my use of the pump. Ah yes, as we had 8 builders living in the back of our house, we were probably using rather a lot of water so maybe 20 minutes wasn't enough. Also, had he mentioned that the timing of the pumping was crucial? No, that apparently crucial information had not been passed on. It transpires that municipal water is delivered twice a day in the morning and the early evening. If you pump all the morning water up, you can't pump again until after the evening delivery.
Fully informed, we now do have running water. The pressure is lousy and the immersion tank only allows the bath to be filled to a depth of three inches (I have no idea how the landlord thought anyone was going to fill the enormous sunken bath he had been planning to put into the master bathroom before we stopped him). I think the pressure will improve once it gets hotter as the water will already be hot by the time it gets to the shower without the use of the immersion heater so we can mix in more cold. By then, we are told, it will be impossible to take a cool shower and the water will be too hot to use. Wonderful.

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